TADS - Tuition Aid Data Services -- Frequently Asked Questions

1. How long does it take to get set up if we decide to use your services?
Once you decide to use the TADS system, call TADS administrator support at 888-210-4857. During this call we will update your school information and set you up in the TADS system within 10 minutes. If you request paper applications, they will be shipped to you immediately.

2. What are the costs to the school and the parents?
The cost for an independent school is $120.00 plus $15.00 for each package of 20 paper applications (this includes shipping and handling). Special pricing for district setup is available where multiple schools are administered by one entity.

The cost for parents will vary on what service you select and whether your school would like to subsidize all or part of the TADS fee. Most schools select our Comprehensive Service which provides application auditing and communication with families when TADS auditors have a question. The application cost at this level is $29. Also available from TADS is our online-only with no audit service. The application fee for this level is $10.

3. What information do you collect from the parents?
TADS requests from the most recent tax return including any corporate and business returns, W-2’s for all jobs worked from all members of the household, most recent paycheck stubs from all household members and all other supporting income. No documentation is requested for the TADS online-only no audit service.

4. How can I check the status of those applying to our school?
The TADS online administrator interface allows 24/7-365 access to all your reports and applicant information. In addition, you are notified by email each time an application is submitted to your school. You can also call admin support Monday through Friday 8:00 a.m. to 5:30 p.m. Central Time.

5. What do we do if parents need assistance or have multiple questions about their applications?
TADS offers a toll-free helpline specifically for parents. When a parent calls, they receive live help from our customer service representatives. This helpline is available Monday–Friday from 9:00 a.m. to 5:30 p.m. Central time. Parents may also visit our website and use TADS Live Chat system or email questions to support@tuitionaid.com.

6. Can the school change formula values?
Yes. TADS routinely works with our client schools to insure the our formula is tailored for their specific economic climate. We can make changes to your formula at any time during the processing year.

Customer Quote:

"Our tuition structure is extremely complicated. I have found that TADS has gone beyond my expectations in ensuring that our financial aid reports are processed properly. They are always very prompt in getting back to me on my questions or concerns.
We chose to obtain our financial aid reports by e-mail and it was surprising to me how much time and energy we saved by doing this. It was wonderful."

— Cheryl Harmon

Random FAQ:

How long does it take to get set up if we decide to use your services?

After the decision has been made to use our services, TADS sends you the administrator handbook and forms. Once you fill them out and mail or fax them in, it takes about a day to fully set you up in our system. You will be able to immediately have your students apply online and your paper applications will be mailed. The whole process can be done in as little as 3 days.

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Did You Know...

You can get your reports by mail, email, or view /print them online.